Discount 30% For All Items ( Discount Coupon: 30OFF ) | Shipping Worldwide
Discount 30% For All Items ( Discount Coupon: 30OFF ) | Shipping Worldwide
Refund & Returns Policy – Best American Gift
Learn about the Refund & Returns Policy at Best American Gift. Clearly aligned with Printful’s guidelines for damaged, lost, or defective items. Custom products details included.
1. Products Made to Order — No Returns or Exchanges
All our products are custom-made and printed on-demand. Because of this, we do not accept returns or exchanges for change-of-mind decisions such as wrong size or design preferences.
2. Damaged or Defective Items — Replacements or Refunds
If your order arrives damaged, misprinted, or defective, let us make it right:
Submit a problem report within 30 days of delivery through your order page.
You may choose between a free replacement or a refund—no need to return the item.
3. Lost Packages or Wrong Delivery Address
If your order is lost in transit or returned due to an invalid address:
Submit a claim within 30 days of the expected delivery date.
In cases of carrier error, Printful will cover reshipping costs.
If returned due to an undeliverable address, we offer to reship at your expense.
4. Return Location & Processing
Returned items due to quality issues are received by Printful—no action needed from you.
If you use Printful’s warehousing service, you can opt to have returned items stocked and available for resale.
5. Your Rights and Responsibilities
| Scenario | What to Do | Refund / Replacement |
|---|---|---|
| Defective quality / misprint | Report issue within 30 days | Free replacement or refund |
| Lost in transit / carrier error | Submit claim within 30 days | Reship covered or paid as per case |
| Wrong size / change of mind | Contact us | No refund/exchange (products are custom-made) |
6. International Shipping & Legal Regulations
For customers in regions like the EU or UK, be aware of local regulations—such as the right of withdrawal—even for made-to-order items. In some cases, legal requirements may override this policy.
7. Contact Us
If you have any questions or need assistance, contact us at:
emas@bestamericangift.com
We’re here to help ensure you have an excellent shopping experience.